About Us

Our Crew Has Over 100 Cumulative Years of Houseboat Vacation Experience. Learn more about us!

Rich Howe

General Manager
Jones Valley Resort

Rich Howe is General Manager of Jones Valley Resort, where he is responsible for supervising all operations. He first joined the Company in 2000 to manage Sugarloaf Resort, then transferred to Jones Valley in 2006.

Rich previously worked for Seven Crown Resorts, advancing through several positions to become assistant general manager of Seven Crown’s Bridge Bay Resort and Digger Bay Marina.  Rich was also employed by Jones Valley Resort (under prior ownership); he started on the service crew and eventually was promoted to marine mechanic.

Rich graduated from Central Valley High School in Shasta Lake City.

Rich is married to Karen.  They have three children.  His personal interests include outdoor activities and watching professional sports.

Kip Fatout

General Service Manager
Jones Valley Resort

Kip Fatout is General Service Manager of Shasta Lake Resorts. He is responsible for supervising the service department. He joined the Company in 1991 as Service Manager for Jones Valley Resort.

Kip relocated to the Shasta Lake area in 1991 from San Diego where he was service manager for Sea Ray Boats.

He has two grown daughters and four grandchildren. Kip enjoys rock hounding, prospecting and stargazing.

“I like working at Shasta because of the diversity, challenges and friendly people.”

Janelle McPhetridge

 Reservations Supervisor

Jones Valley ResortJanelle and Max

Janelle McPhetridge is head of the Company’s  Reservations Dept. She joined the Company’s Housekeeping Dept. in 1994 and was soon transferred to Reservations due to her people skills and knowledge of the houseboat rental industry.Janelle relocated from Tulare County in the San Joaquin Valley in 1994 with her family. She is married to Gary, has three grown children and eight grandchildren and one great grandson.

Janelle enjoys spending time with her family, including Maxx, her teacup Chihuahua.

“The challenges that come along with being a part of this growing business and the family-like camaraderie of the crew, is what makes working here great. And you can’t beat the view from the office!”

Ricky Villanueva

Rental Supervisor
Jones Valley Resort


Ricky Villanueva is the Rental Supervisor for Jones Valley Resort. He has been with the Company since 1993. Ricky started out as a dock hand at Jones Valley Resort, moved up to houseboat orientator and then was promoted to Rental Supervisor in 1998.

Ricky grew up in the central valley of California. He spent 12 years serving in the U.S. Army experiencing various world-wide deployments. Ricky moved to Shasta County in the early 90’s.

Ricky is married to Lita, has one daughter and four grandchildren. He enjoys hiking and weight-lifting.

“It’s the people and the scenery that keeps me here.”